Our most frequently asked questions are on these topics:
We accept Mastercard, Visa, American Express and Discover. As you go through the check out process, you will be asked for your credit card information. We are fully PCI compliant.
We want all of our customers to be happy with their products. If, for some reason, you are not, we will accept refunds and exchanges for up to one week, from when you received your package. blah. blah. blah.
We offer several different ways to ship your packages. The prices vary depending on what you choose, the weight of the box and/or your total sale. Most packages will shipped via USPS, some may be sent by UPS. We try very hard to keep your shipping costs to an absolute minimum!
We cannot ship to a PO Box or an FPO/APO address. Shipping to an additional address is an additional cost.
Standard delivery orders will be processed within 2-3 business days. Transit times average between 2-5 business days. Please do not include weekends or holidays when calculating your package arrival time.
Once an order is shipped, you will receive an email confirmation with your tracking number within 1-2 days.
LOCAL PICK UP IS FREE in Bethesda! Please make sure to include your phone number so we can schedule a time for pick up.
We don't really care how small your order is - we are just thrilled that you want something! Just remember, your shipping may cost more than your order, if you order just one or two smaller items.
A few of our products are edible. These include jimmies, sanding sugars, nonpareils and our candy doodads. These items last indefinitely as long as they are stored in a cool, dry place. They do not need to be refridgerated.
All items are packaged from the manufacturer or Ready, Set, Fete has packaged many items in clear cellophane bags with a tie made of adorable blue and yellow ricrac. If you are looking to give them as gifts, they look great!
We will box up all items and send them in shipping boxes. If anything is fragile, we will make sure it is secured!
If your goods are damaged upon receipt, please take a picture and send us an email. We'll work out the details directly with you!
Ready, Set, Fete has attempted to ensure the accuracy of all product descriptions, specifications, and images. We reserve the right to change products and prices at any time without notice. We attempt to insure that all information is accurate be we cannot be responsible for any mistakes. We apologize for any inconvenience this may cause.
Secure Ordering: Our website uses industry standard SSL encryption to ensure the safety and security of our customer's information when placing an order.
It is essential for us to earn your confidence and trust; we have therefore invested significantly to be able to do this. We have been verified and validated by Comodo, the second largest High Assurance Certification Authority in the world. Comodo, as a fully Web Trust compliant organization, have had their business practices and processes rigorously audited to AICPA (American Institute of Certified Public Accountants) guidelines by an independent, approved auditor, KPMG.